Frequently Asked Questions
Everything you need to know about our premium apparel and accessories.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy for apparel?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please use our online portal to generate a prepaid return shipping label.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your materials sustainably sourced?
Yes, Covert Instruments is committed to ethical fashion. We prioritize organic cotton and recycled synthetic fibers to minimize our environmental footprint.
Can I track my shipment in real-time?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.